| WAYS TO PAY |
We accept credit and debit cards via PayPal
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Fast, easy, secure payments at no extra charge. PayPal is available in more than 190 countries and regions - international customers are very welcome!
Alternatively bank transfer can be arranged for customers outside the UK.
UK customers may also pay by personal cheque or postal order.
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|  | TORTOYS : VINTAGE DIECAST and COLLECTORS' TOYS |  |
How to BuyJust browse the Shop, using the Site Map to get to the right section quickly. To see more pictures and information about an item, click on the small picture in the item list.
- When you see something you want to buy, click Add To Basket. When you've finished, click Checkout. There you will be able to see the total amount to pay, including delivery. You can choose different delivery methods from the drop-down list.
- Next you fill in your name and address details and your order will be recorded. You should receive an email acknowledgement straight away.
- We will then check the items are in stock and send you another email requesting payment. The items will be reserved for you until payment is received.
- If you have chosen to pay by cheque this will tell you where to send it. If you have chosen to pay by debit/credit card using PayPal you will receive a PayPal invoice which will give you full instructions.
- When your payment has been received and cleared, the items will be despatched.
- Please note that due to the recent increase in card fraud, we may need to ask for proof of identity for larger orders. This would usually be a copy of a recent paid gas, electricity or telephone bill which you can mail, fax or email to us. This will normally only be necessary if you have not shopped with us before.
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| Delivery ChargesDelivery is added automatically when you check out, and you will have a choice of shipping methods. We strongly recommend choosing insured delivery which provides compensation for items lost or damaged in transit. Tortoys will accept no responsibility for loss or damage to uninsured items. The shipping charge is based on a flat fee for handling/packaging plus an amount related to the approximate weight of the package. Sometimes we may split a delivery into more than one package.
The easiest way to check the delivery charge is to add the items you want to your basket then proceed to the checkout. You can still make amendments before placing your order. A table of our charges can be viewed here . |
| Condition RatingsThe best way to check the condition of an item is to look at the pictures. You can view at least 2 pictures of each item if you click the small image next to each item in the listings. We also give condition ratings, showing separate ratings for the model and the box. This is what the ratings mean:
| Mint |
As new |
| Excellent |
Just one or two very small defects which prevent a Mint ranking, perhaps a very small chip in an inconspicuous place. Boxes will show signs of having been opened and closed. |
| Good |
General chipping but still good enough to display. Boxes may be creased or slightly torn but are still the right shape and no parts missing. |
| Fair |
Extensive chipping, damage to decals or cracked windows, but no parts missing. Boxes may have flaps missing. |
| Poor |
Badly damaged, parts missing, very rusty, and/or repainted. Not suitable for display. Boxes completely mangled. |
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| PhotographsClick on the small picture of each item and a pop-up window will appear showing further details and some larger photographs. Please give the pictures time to load, especially if you have a slow connection: the photographs are loaded as a single image file. There are usually at least 2 photographs per item, sometimes as many as 6 or 7.
All photographs are of the actual items being offered for sale, not "stock" pictures of similar items. If you would like to see a particular view of an item that you cannot see in the photographs please email me and I wil be pleased to email you the pictures you require. |
| AbbreviationsAbbreviations used in item descriptions:
| VNM |
Very Nearly Mint |
| GMW |
Grey Metal Wheels - usually referring to early Lesney Matchbox 1-75 series. |
| MW |
Metal Wheels. For Lesney Matchbox 1-75 series, this means the same as GMW! |
| BPW |
Black Plastic Wheels. |
| GPW |
Grey Plastic Wheels. |
| SPW |
Silver Plastic Wheels. |
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| MAILING LIST |
Join our Mailing List to receive news about our latest items and special offers by email.
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